REPAIRS AND SERVICES

Please fill out the form below for repairs, or service request from the RAYMOND WEIL After Sales Service Center Located in New York.

For parts request please click here


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    If so, when?

    Please fill out the information below if you are inquiring about repairs, parts, servicing, or general questions on a specific RAYMOND WEIL timepiece.

    Battery Replacement: Does not include cleaning or water resistant test (No warranty)
    Basic Service: Includes battery replacement (quartz) Movement recalibration (automatic), replacing of the crown, case back gasket, water resistant test (One year warranty).
    Complete Service Includes: Basic service, plus movement overhaul. (One year Warranty)

    All repairs are done on premise once approval is received
    Estimate fee of $25.00 is required for all declined services. A full payment is due upon approval of repairs. To pay by credit card, please login to rwpaypal.com


    The model number and serial number can be found on the case back of your watch. The model number will be the first 4 digits followed by a "dash", then the serial number will be composed of 1 letter followed by 6 digits (ex: X123456).
    example: 0670-Y788890

    Terms and Conditions*I have read and agree to the website terms and conditions

    Join the waitlist below You will be notified as soon as it comes back in stock.