To ensure continuing high quality performance of your RAYMOND WEIL timepiece and its longevity, please follow the guidelines below. For additional questions on care instructions, message online support at [email protected]
1
Cleanliness
Keep your watch clean with a soft dry cloth.
2
Perfumes
Avoid contact with perfumes, spirits or petroleum products as these may damage seals, straps or case/bracelet.
3
Crown
Ensure that the crown is properly pushed in and/or screwed at all times. This prevents penetration by water or dust.
4
Care
Avoid abrasions as scratching may eventually affect the case and bracelet.
5
Activity
If you are about to undertake heavy physical work, remove your watch. Avoid harsh cleaners that can corrode the finish on the watch.
6
Straps
If your watch has a leather strap do not wear it too tightly fastened or expose it to water, unless the strap is water resistant.
7
Temperature
Avoid subjecting your watch to rapid changes in temperature.
8
Storage
When not being worn, keep your watch in a cool dry place.
SERVICING REQUIREMENTS
![](https://www.raymond-weil.us/wp-content/uploads/2017/09/maintenance-1.jpg)
01
Servicing
To ensure reliable performance your watch should be serviced at least every three years. Click here to find the after sales service center for your region.
![](https://www.raymond-weil.us/wp-content/uploads/2017/09/maintenance-2.jpg)
02
Battery Changes
Batteries should last for up to 1-3 years. If your watch needs a new battery please attend to this immediately as dead cells can harm the movement.
![](https://www.raymond-weil.us/wp-content/uploads/2017/09/maintenance-3.jpg)
03
Water Resistance
A water resistant model should have its seals checked at least every two years, and annually if the watch is worn whilst bathing to ensure its water resistance.
![](https://www.raymond-weil.us/wp-content/uploads/2017/09/TheBrand_Music-inspired_0_2.jpg)
04
Service Locations
Your watch must be returned to an official RAYMOND WEIL agent for servicing and any other necessary repairs. Click here to find an authorized retailer.
- 1-2 ATM – 10m – 33 ft
- 3 ATM – 30m – 100 ft
- 3 ATM – 30m – 100 ft 5 ATM – 50m – 165 ft
- 10 ATM – 100m – 330 ft
- 20 ATM – 200m – 660 ft
Showering, bathing and diving are not recommended, especially if your watch has a leather strap. It is also not recommended to swim with your watch unless it has a screw down crown and/or pushers, especially at the beach and in climates with important temperature changes. Do not wear your watch when in steam bath or sauna.
Services
Servicing your Timepiece
Warranty