The Weil Club 3rd Year Guarantee

RAYMOND WEIL offers an extra year’s guarantee to its watch owners when they register with The WEIL Club.
The Weil Club 3rd year guarantee extension is for a duration of one year in addition to and in the continuity of the RAYMOND WEIL standard two year International guarantee policy and is applicable to all watches bought from our network of authorized retailers from May 1st 2013.

Claim your 3rd Year Guarantee by following the steps below.

What you’ll get as a WEIL Club member

Register your RAYMOND WEIL watch and have access to The WEIL Club and these exclusive benefits:

Extra Year Guarantee

Free 3rd year guarantee extensions on your watch.

Dedicated Service

Dedicated contact to answer your requests in priority.

Special Offers

Stay tuned to receive exclusive offers

Newsletter

Be the first to know of new releases, specials, and features.

Already a member?

How it Works

If you have recently purchased a RAYMOND WEIL timepiece from raymond-weil.us or an authorized retailer and have registered it with The WEIL Club, you are entitled to a 3rd year guarantee extension. Please follow the steps below for registering your timepiece.
01

Create an Account

You’ll first need to create an account on raymond-weil.us if you reside within the US and Canada. You can use the same login to register multiple watches and all of your certificates and customer service support questions will be saved under your account dashboard.

02

Complete your Watch Registration

To register your watch you will need the watch model number, serial number, and date of purchase. The model number and serial number can be found on the case back of your watch.
The model # will be the first 4 digits followed by a “dash”, then the serial number will be composed of 1 letter followed by 6 digits (ex: X123456).

Once you’ve completed filling out the watch registration form click submit. If your watch registration was accepted you’ll be prompted with a ‘CONGRATULATIONS AND WELCOME TO THE WEIL CLUB’ notification.

03

Get your WEIL Club Certificate

Under the “My Watches” tab in your account dashboard is where you can find all of your registered RAYMOND WEIL watches. From here you can download, save, or print your WEIL Club certificate.

Please Note: Your WEIL Club certificate is not proof of warranty. You will still need to provide your warranty card or a sales receipt for warranty repairs and services.

04

Servicing your Watch

When you need to have your watch repaired or serviced you will need to contact the After Sales center in your region. They will take you through the steps of sending your watch in for evaluation.

 If your watch needs service, bring the 3 following items with matching serial numbers to your authorised service centre (originals only): 

  1. Your watch
  2. The original guarantee card duly filled in and stamped by an authorized RAYMOND WEIL retailer
  3. The Weil Club PDF certificate

Services

Need help? Click the corresponding resourceful links to the information or service you are looking for.
$
Frequently Asked Questions
$
Contact Online Support
$
Manuals
$
Maintenance & Tips
$
After Sales Centers
$
Online Authorized Retailers
$
Store Locator
$
Affirm Monthly Financing
$
Email USA After Sales Center
$
Email Canada After Sales Center
$

Warranty

$
Parts Request Form

*Therefore, it is the date of purchase indicated on your guarantee card that will determine if your watch is or is not eligible for the one year guarantee extension program. However, for watches bought before May 1st 2013, RAYMOND WEIL S.A. extends this privilege to watches still covered by the RAYMOND WEIL standard two year international guarantee. The Weil Club 3rd year guarantee does not entail to refunds on repairs conducted before or ordered by May 1st 2013.