This holiday season, Purchases made between November 24th and December 31st, 2023 may be returned through January 15, 2024.


Please fill out the form below for parts request from the RAYMOND WEIL After Sales Service Center Located in New York.

Regrettably, we are unable to sell, crowns, dials, case-back, gaskets, or any other parts pertaining to the case/movement. We can sell links, link screws, bracelets, straps, buckles, and deployant clasps. For any other components, please send us your watch by following instructions on After Sales Service Center.

For request on repairs and services please click here

    Please fill out the information below or general questions on a specific RAYMOND WEIL timepiece.

    The model number and serial number can be found on the case back of your watch. The model number will be the first 4 digits followed by a "dash", then the serial number will be composed of 1 letter followed by 6 digits (ex: X123456).
    example: 0670-Y788890

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